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Department: Technology Solutions
Director: Roger Wright, Chief Information Officer
Agenda Item: Rapid7 Log Management Solutions
Recommended Action: Purchase from an Existing Contract
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Item Summary
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To approve the purchase of Rapid7 Log Management Solution Renewal for one (1) year for Technology Services in the estimated total amount of $272,670 from Solid Border, Inc. through an existing contract; and authorizing the City Manager to execute all necessary documents. (DIR Contract No. DIR-CPO-4850)
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Previous Action/Presentation
On June 27, 2022, City Council approved the purchase of a three-year agreement with Solid Border to provide Rapid 7 Log Management Solution in the amount of $203,790 for FY 21-22, $213,990 for FY 22-23, and $224,700 for FY 23-24 through DIR-TSO-4365, for a total estimated amount of $642,480.
On September 16, 2025, City Council approved the purchase of a one-year agreement with Solid Border to provide Rapid 7 Log Management Solution in the amount of $259,680 through DIR-TSO-4850.
Background
Technology Solutions recommends the purchase of Rapid7 Log Management Solution. Since June 2022, when this solution was originally procured, this service has provided 24/7/365 detection and response through a dedicated crew of specialized engineers, acting as an extension of our security team and has played a critical role in defending the City of Plano’s environment against advanced threats, enabling our internal security team to focus on other high-priority initiatives.
The solution continues to deliver:
• Advanced implementation components and services that enhance our overall security posture.
• Enhanced technology and professional coverage that support a multi-layered defense strategy.
• Cost savings through efficiency gains and reduced incident response times
If this request is not approved, Technology Solutions would lose the ability to efficiently detect, respond to, or monitor internal and external threats at the scale and speed required to protect City assets. Given the ongoing need to safeguard critical systems and data, we recommend this renewal be considered a high priority in continuing the City of Plano’s commitment to advanced cybersecurity capabilities.
The City is authorized to purchase from the State Contract list pursuant to Chapter 271 Subchapter D of the Texas Local Government Code and by doing so satisfies any State Law requiring local governments to seek competitive bids for items. (DIR Contract No. DIR-CPO-4850 / City of Plano Contract No. 2026-0611-O)
Financial Summary/Strategic Goals
Funding for this item is available in the 2025-26 Technology Solutions Fund. This request is to approve the purchase of Rapid7 Log Management Solution Renewal for one (1) year from Solid Border, Inc. in the estimated amount of $272,670, which will leave a remaining balance of $339,763 for other maintenance and support expenditures in the 2025-26 Information Security Budget.
Approval of this item will support the City's Strategic Plan Critical Success Factor of being an Excellent, Innovative, and Accountable City Government.